Keeping our customers and team members in sync is our top priority
Currently we take a personal approach to providing up-to-date shipment data for our clients. Email alerts and direct conversations still work well at our size of operation.
Our skilled dispatch team understand the needs of each client and know the scheduled LTL routes we run extremely well. There is no guesswork involved. We commit to our delivery times and are excellent at making all appointment deliveries, without incident.
Investment in service enhancing technology is ongoing
We watch our costs closely so that we can provide competitive LTL rates to all the cross border markets we serve. We are in the process of upgrading our current systems to allow for a more robust and automated communications process. Still, even with these enhancements, our staff will always be at the forefront of our customer service model and our management accessible 24/7 as required.